COVIDSafe

What COVIDSafe is for

The COVIDSafe app helps find close contacts of COVID-19 cases. The app helps state and territory health officials to quickly contact people who may have been exposed to COVID-19.

The COVIDSafe app speeds up the current manual process of finding people who have been in close contact with someone with COVID-19. This means you’ll be contacted more quickly if you are at risk. This reduces the chances of you passing on the virus to your family, friends and other people in the community.

State and territory health officials can only access app information if someone tests positive and agrees to the information in their phone being uploaded. The health officials can only use the app information to help alert those who may need to quarantine or get tested.

The COVIDSafe app is the only contact trace app approved by the Australian Government.

How you can help stop the spread of COVID-19:

• Download the COVIDSafe app

• Register using your mobile phone number, name, age range and postcode

• Turn on Bluetooth®

• Check that COVIDSafe is running when you are out and about or are likely to come into contact with others

• If you test positive for COVID-19, you can consent for your close contact information to be used by state and territory health officials to contact people who may have been exposed. If you’ve been exposed to the virus by someone you’ve been in close contact with, state and territory health officials will be able to contact you quickly so you can get the support you need

After the pandemic

At the end of the Australian COVID-19 pandemic, users will be prompted to delete the COVIDSafe app from their phone. This will delete all app information on a person’s phone. The information contained in the information storage system will also be destroyed at the end of the pandemic.